Returns & Exchanges

At Burlington Philippines, we strive to ensure your utmost satisfaction with every purchase. If you are not completely happy with your order, you may return or exchange eligible items within 30 days of receipt provided they are in original, unworn condition with all tags intact.

Return Process

• 1.
  Initiate Your Request

  Log into your Burlington account or contact our customer support team to fill out a return authorization form with your order details.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and hygiene seals are still attached to the products.

• 3.
  Ship the Package

  Drop off your package at any authorized courier partner or schedule a pickup through our returns portal using the provided shipping label.

• 4.
  Quality Inspection & Refund

  Once your return is received and passes our quality inspection, we will process your refund or dispatch your exchange within 7-10 business days.