Frequently Asked Questions
Your guide to shopping the Philippines' favorite socks and accessories.
How long does shipping take within the Philippines?
For Metro Manila orders, expect delivery within 3 to 5 business days. For provincial orders, delivery typically takes 5 to 10 business days depending on the location.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard), GCash, Maya, and Cash on Delivery (COD) for most areas nationwide.
How do I determine my sock size?
Our socks are generally categorized into Kids, Teens, and Adult sizes (Men and Women). You can refer to our detailed size chart on each product page to match your specific shoe size.
Can I return or exchange my items?
Due to hygiene reasons, we only accept returns or exchanges for items with manufacturing defects. Please contact our customer service within 7 days of receipt with your proof of purchase.
Do you offer bulk or corporate orders?
Yes, we accommodate bulk purchases for corporate gifting or school uniforms. Please email our sales team at [email protected] for a customized quotation.
How should I care for my Burlington socks to make them last?
To maintain elasticity and softness, we recommend machine washing in cold water with similar colors and avoiding the use of bleach or high-heat tumble drying.